Free Shipping
We offer free shipping on orders over $150 before tax, otherwise shipping rate of $10 will apply. We reserve the right to add additional shipping charges to remote areas. You will be advised of this charge before your order is processed.
Shipping Region
We currently are set up to ship within Ontario, Canada.
If you wish to ship to another destination within Canada, and outside of this region, please contact us at (226) 750-8776 or by email at info@elainesspa.ca.
Canada Post
We ship all products by Canada Post Standard delivery. Canada Post does not deliver to P.O. Boxes. Please ensure all orders contain a deliverable street address. Address accuracy is the responsibility of the customer. We suggest including a contact daytime phone number in case of the need for clarification or notification.
Fulfillment and Delivery
Orders are shipped and delivered Monday through Friday. Most orders are shipped within 48 hours of receipt. Some items may require longer, and this information will be posted under the product information.
Elaine's Medical Aesthetics is not responsible for delays caused by the Shipper. If this information is available to us, we will contact you by email to advise the length of time and reason for the delay. Please remember to leave extra time during the holidays for delivery, due to the volume of shipments at this time of year. We offer Store pick up if a faster delivery is required.
Back Orders and Multiple Shipments
If a product is on back order, or fulfillment will take more than 48 hours, you will be contacted by email to advise of this delay.